If your package arrives visibly damaged, worth knowing the practical next steps before assuming the product inside is fine.
Photograph the damaged packaging before opening it further, and check whether the bottle itself — not just the outer box — shows any sign of compromise.
Contact customer support with your order number and the photos, and ask directly whether a replacement or refund applies in this specific situation, given this formula's own documented guarantee conditions.
Review the actual guarantee terms and confirm your medications are compatible before you order.
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