Rather than describing the gap in general terms, here's a direct, side-by-side comparison of what the marketing says against what's actually documented.
"60-day, no-questions-asked" implies: any time within 60 days, any reason, full refund. The documented terms instead require: a 30-day minimum use period first, unopened and sealed bottles only, a 20% restocking fee, and customer-paid return shipping.
A general statement that "terms are narrower than marketing suggests" is easy to skim past — seeing each specific condition lined up against the simple pitch makes the actual gap concrete and harder to overlook.
Review the actual guarantee terms before you order.
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