Even with an approved return, your original shipping cost is not refunded, per the documented actual terms — worth understanding as a separate line item from the restocking fee.
If you paid a shipping charge on your original order — like the $9.99 fee on the 2-bottle package — that amount isn't returned to you even if your refund request is otherwise approved.
Between the unrefunded original shipping, the 20% restocking fee, and customer-paid return shipping, the actual amount refunded is meaningfully less than what you originally paid — worth calculating all three together.
Review the actual guarantee terms before you order.
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